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Successful Lean Six Sigma process improvement projects that result in increased revenue, reduced costs and improved collaboration are great accomplishments. All improvement efforts – from

These days, while many managers, executives and organizations as a whole are focused on reducing costs by spending less on outside resources, it’s important to

Effectiveness is a measurement that refers to how well a process output meets customer requirements. It is tied closely to customer satisfaction. Effectiveness is measured

Defects per Opportunity, or DPO, is a metric that indicates the number of defects in a process per opportunity. DPO is calculated by the number

Downstream refers to any processes or activities that occur after a given process. For a better understanding of Downstream and an overview of Lean Six Sigma,check

DMADV is a methodology for designing new, non-existing processes. DMADV stands for Define, Measure, Analyze, Design, and Verify. For a better understanding of DMADV and an

Dispersion is a statistical concept that describes the variation between values in a data set. Dispersion is most commonly measured by standard deviation or variance;

A Deployment Map is a process map that separates process steps by function, department or individual. This provides a visual that displays not just the

Defective is the term applied to any process, product, or service with one or more defects. For a better understanding of Defective and an overview of

A Defect is any process output, product, or service that does not meet customer requirements. Defects are one of the 8 Wastes. To get foundational

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